Maintenance

Maintenance is an important and challenging task, since the sector of information technology is subject to fast and constant change. New and better hardware and software products have to be maintained and looked after. This is why maintenance is especially important to us.

The IT specialists of the adsolis GmbH are constantly trained and thus are always up to date. In this way we can offer you services such as maintenance 24 hours a day or special maintenance that is individually designed for your and your needs as well als corresponding Service Level Agreements (SLA).

The following list informs you about our maintenance services:

Hardware and software maintenance

24/7 on-site maintenance service
Individual reaction time
Installation of software (operating systems, applications, server,...)
Upgrading of stand-alone computers and systems
Installation of low-cost and high-end servers based on Linux or Windows
Administration and analysis of real-time operating systems.

Furthermore, adsolis now offers a bugtracking tool (Mantis) as well as an issue tracking system (OTRS). This helps us to guarantee high quality maintenance work. Prompt help that is easy to follwo.

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